Frequently Asked Questions

Play&Learn is an adaptive online math practice platform for children in Pre-K through Grade 8, built by Play&Learn Software Systems. Each question adjusts in real time to the child's skill level so they always work in the zone between too easy and too hard. Content is aligned with the North American math curriculum (Canada and United States) and runs in any modern web browser.

Play&Learn supports Pre-K, Kindergarten, and Grades 1 through 8. Every grade has its own chapter-by-chapter math curriculum mirroring what children learn in school, with hundreds of adaptive question templates across number sense, operations, fractions, decimals, percents, geometry, measurement, data, probability, and word problems.

No. Play&Learn runs in any modern web browser on laptop, desktop, or tablet. There is nothing to install. Create a parent account, add your child, and start practicing in under two minutes.

Click "Sign Up" at the top of the page, enter your email and password, then add your child's name and grade level. You can start a free trial immediately — no credit card required to begin.

As your child answers questions, our engine tracks which concepts they've mastered, which they're still learning, and which are too hard right now. The next question is chosen to stay in the sweet spot — not so easy that it's boring, not so hard that it's discouraging. This is the same principle used by research-backed intelligent tutoring systems.

Worksheets give every child the same questions in the same order. Play&Learn gives each child a different path through the curriculum based on where they actually are. A Grade 3 child who's ready for multiplication won't sit through more addition drills; a Grade 3 child still building addition fluency won't be pushed into multiplication prematurely.

We recommend 10–20 minutes per day, five days a week. Short, frequent sessions beat long weekend marathons — regular practice builds fluency and confidence. The platform tracks streaks to help your child stay consistent.

Yes. The parent dashboard shows mastery by topic, time spent, accuracy trends, current streak, and which skills your child is actively working on. You can drill down to see exactly which chapters and sub-topics have been mastered and which are in progress.

Mastery is earned — not just a count of correct answers. Your child needs to consistently get questions right at the target difficulty level, not just on the easy ones. The system tracks performance over time and only marks a topic mastered once the evidence is solid.

When our engine detects that a child is struggling, it automatically steps back to easier, foundational questions that build up to the harder skill. Children never stay stuck — they're always making forward progress, even if that means a temporary detour through prerequisites.

Yes. New parents get a free trial so you can see how your child responds to the platform before paying anything. No credit card is required to start the trial.

We offer monthly and annual plans for a single child, with the option to add additional children at a discounted per-child rate. Annual plans save roughly two months compared to paying month-to-month. See the pricing section on our home page for current rates.

Yes. You can cancel your subscription from the Billing page in your parent dashboard. If you cancel, you keep access until the end of your current billing period.

Yes. The Premium plan lets you add additional children at a discounted per-child rate, so families with multiple learners pay far less per child than they would on separate accounts.

Yes. Children never enter personal information. There is no chat, no ads, no social features, and no links out to the public internet from the child interface. The environment is built for focused learning only. We follow COPPA-conscious practices and parents fully control child accounts.

Only the data needed to personalize learning: questions answered, accuracy, time spent, and mastery per topic. We do not sell data, we do not share it with advertisers, and we do not use it for any purpose beyond improving your child's learning experience. See our Privacy Policy for full details.

Kids Mode is a locked learning environment your child uses during practice. Once activated, the child cannot browse to other parts of the site — they can only work through their adaptive session. A Parent PIN is required to exit. This keeps kids focused and keeps parents in control.

Sign in to your parent account, then go to Settings (click your profile icon in the top-right corner). Scroll down to the "Delete Account" section at the bottom of the page. The process has three steps: click "Delete Account", tell us why you're leaving (optional feedback), and confirm. Deleting your account permanently removes all children profiles, learning history, and ends any active subscription. This cannot be undone.

Play&Learn is built and operated by Play&Learn Software Systems, based in Surrey, British Columbia, Canada.

Play&Learn currently covers mathematics only, from Pre-K through Grade 8. We do not cover reading, writing, science, or other subjects.

Play&Learn is designed for families in Canada and the United States. The math curriculum maps to provincial and state expectations across North America.

Play&Learn offers a free trial for new parents with no credit card required. After the trial, continued use requires a paid subscription (monthly or annual).

Play&Learn uses an adaptive question-generation and mastery-tracking engine that personalizes practice for each child based on their performance. This is adaptive learning technology, not a generative chatbot — children do not interact with a large language model.

Any modern browser on laptop, desktop, Chromebook, iPad, or Android tablet. Chrome, Safari, Firefox, and Edge are all supported. Screen sizes 10 inches and up give the best experience.

No. Because questions are generated and tracked on our servers, an internet connection is required for practice sessions.

Visit our Contact page and send us a message, or email us directly. We answer parent questions within one business day.